Drizzle Internet NW-FAQ-Setting up email?

What if my credit card payment to Drizzle doesn't go through?

If the payment is for the setup of new service or access, we must suspend access and services until another form of payment can be arranged. Please contact us as soon as possible to arrange for another form of payment.

If the credit card we have on file for an active account has been declined or there was an error in processing it, we will e-mail you to let you know.

A common cause for the decline of a credit card or debit card is inaccurate contact information for your account or an inaccurate expiration date for the card. If your billing address has changed, please contact us so we can update our records.

We will not re-process your card (because we get charged every time we do so) until you contact our office with updated information. If you wish to pay by check or money order, please send payment to:

Drizzle Internet Billing
14823 S.E. 82nd Dr.
Clackamas, OR 97015

Please write your user id on the check or money order.

Remember:
EMAIL IS NOT A SECURE FORM OF DATA TRANSPORT.
DO NOT EMAIL CREDIT CARD NUMBERS.
Please CALL our office to adjust your credit card information.

A $5 late fee will be assessed if payment is received after the due date.