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"My
ISP just went belly up, and my connection is dead. I need
my DSL connection for my business!"
"I'm
being pressured by my DSL provider to transfer to an ISP
that I don't want. How
can I switch to Drizzle?"
"How
quickly can Drizzle get me back up? Can Drizzle get
me back up?"
It
can be very stressful to find out that the Internet connection
you believed was established and stable is suddenly dead
due to no fault of your own. Or that the account you set
up with one carefully selected company is now being migrated
to another company without your consent.
We'd
like to help.
Drizzle
Internet isn't going anywhere...we just painted the office!
We don't advertise, so our growth curve is steady and strong,
fueled almost solely by the recommendations of our satisfied
customers. We're happy to be a small, sturdy company, and
we're not looking to merge with any corporate giants. We
would love to be your new ISP, and we'll work to make that
feeling mutual.
If
you have not had a previous DSL account with Qwest, go to
our DSL Qualification page, and
we'll call or e-mail you with the results. If your phone
line qualifies for Qwest DSL, we'd love to be your ISP.
If
you currently have DSL with Qwest, and Qwest or another
company is/was providing your ISP service, Drizzle should
be able to be your ISP, and help shepherd you through your
transfer.
In
either case, these are the steps of the process:
1.
Call us and let us know that you'd like to initiate/transfer
your ISP service to Drizzle.
2.
We'll help the process along by making a three-way call
with you to Qwest, either to set up an account for you,
or to initiate the transfer process. Qwest should give us
a date on which your ISP service will be active/transferred
to Drizzle.
3.
Once we have that wiring date, we'll set up an account for
you here at Drizzle. We do not charge you anything for your
DSL until your circuit is up and active with us. If you
need an Internet connection before your DSL connection is
ready, we can probably activate an interim dialup account
for you.
4.
Important: If you are transferring to Drizzle as an ISP
after receiving DSL through another company, your DSL modem
is probably in PPP mode instead of the Bridging mode in
which it needs to be to work with us. We will provide you
with instructions for reconfiguring your modem. You must
reconfigure your DSL modem before your Qwest transfer date
so we can get you up and connected as efficiently as possible.
If
you have been using your DSL modem to network computers,
this change to Bridging mode may affect that setup. Please
let us know if this is the case so we can suggest some
networking alternatives.
5.
On the transfer/wiring date that Qwest assigned you, call
us for the information that you need to make your connection
work through Drizzle. If this is a new account, we should
have your info ready that morning. If you are transferring
and Qwest had been your ISP, you'll probably see your Internet
connection go down that morning. We'll do everything in
our power to get you back up by that evening.
And
that's how it usually goes. We think you'll find working
with Drizzle refreshing, because we stick with you until
it works.
DSL
Pricing
Drizzle
DSL Home Page
Qwest's
DSL Security Page
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